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Consumer Information
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  • BBC - Watchdog - Reports on cars, holidays, goods and services, houses, health and computers.
  • Trading Standards Central - Resource for consumer protection information in the UK, supported and maintained by TSI (Trading Standards Institute).
  • Beeb.com - Site from the BBC with a wide range of retailers and experts to ensure you have access to the advice and the deals on the web.
  • Horizon Associates - Information and advice on buying for both consumers and businesses from Buckinghamshire-based professional purchasing consultants.
  • Holiday Travel Watch - Advice, assistance and information on holiday complaints to consumers and holidaymakers who have travelled abroad with a British tour operator.
  • Energywatch - Independent gas and electricity consumer watchdog, providing help to domestic, commercial or industrial energy (gas and electricity) consumers. Includes details of regional offices, and of services available nationwide.
  • Impata.Com - Reviews online stores across a variety of categories, and allows the user to submit comments and ratings.
  • National Consumer Council - Features news and publications, consumer education section, and details of current campaigns.
  • Scottish Consumer Council - News, publications and details of current projects.
  • National Consumer Federation - Lists consumer groups and membership details, together with survey results and archived issues of Consumer News.
  • The Consumer Gateway - Department of Trade and Industry run portal containing information and advice for online consumers. Features news, advice and links to consumer information on a variety of topics, including shopping, home improvement, finance, holidays and utilities.
  • Office of Fair Trading: Consumer Information - General advice on consumer rights in the UK, information on your rights under the law, tips on how to complain or how to find someone who can help with your problem plus information on shopping on credit and getting out of debt.
  • Fensa - Publication about the changes to Building Control regulations affecting the double glazing and conservatory industry. Technical information and contact details.
  • Advisory Service - Windows and Conservatories - A free independent service available to help the window, conservatory and sunroom buyer to make sense of what's available and what to look out for. Includes trade tricks, list of installers, technical information and contact information.
  • Nationwide Building Society's Financial Advice, My Experience - Describes an alleged case of financial mis-selling by the Nationwide Building Society in which it gave commission-led financial advice. Includes a Message Board.
  • UK Recall Notices - Safety recall notices for the United Kingdom.
  • Ethical Consumer - Tips on ethical buying, consumer reports on a wide range of goods, information on UK and worldwide boycotts. Publishes Ethical Consumer magazine and the Corporate Critic database.
  • ReviewCentre.com - Reviews and ratings of cars, electrical products and online shops.
  • ShopSpy.co.uk - Categorised directory of reviews of shopping sites.
  • Whatprice.co.uk - Offers information on appropriate costings for building, electrical, household, gardening, car and plumbing work.
  • Craplawn - The tale of a Gloucestershire gardening contractor, a bumpy lawn and a dissatisfied customer
  • Grumbletext - Submit and read opinions and complaints on big corporations in the UK. Site creates news stories based on user contributed content and actively publicises it to the media.
  • Washing Machine Help - Help, advice and tips on UK washing machine purchases, repairs and spare parts, authored by a washing machine repair man.
  • PC Buyer Beware - Provides information on personal computers to help consumers make more informed buying decisions.
  • Child Car Seats - Provides advice on purchasing, fitting and using child car restraints, along with links to manufacturers, retailers and other relevant organisations.
  • Kitchen Advice - Impartial kitchen advice to help you with the planning and design of your kitchen. Plus, how to choose kitchen appliances, cookers, freezers and kitchen cabinets.
  • Blagger.com - Comments and complaints about companies and service providers.
  • Tubz UK - Help and advice site for people looking to buy bathrooms, showers or bathroom accessories, bathroom lighting, flooring and wall coverings.
  • Poorsimmon - Photographs of problems at Coppermill Place, built by Persimmon Homes in 2001, alleging that Persimmon have ignored numerous residents complaints.
  • Trusted Reviews - Provides searchable reviews of consumer and computing products.
  • IT Reviews - Independent reviews and forums discussing computer hardware, software and games and consumer electronic equipment such as digital cameras.
  • ITCH (Institute for Total Carpet Hygiene) - Site dedicated to the importance of caring for your carpet. Appears to have been set up by Vax.
  • Verdicts Consumer Product Reviews - Consumer product review site, with numerous reviews of items from boardgames to mp3 players.
  • Sold Secure - Range of security products tested for a variety of purposes, from vehicle security to leisure equipment, homes and offices, and protecting valuables. Sold Secure tests and provides information regarding effective security products to various clients, incl
  • Romulus 2 - Features computer retailer reviews and an active forum discussing retailers and computer hardware.
  • Snagging.org - Information and advice for buyers of new build homes in the UK.
  • MoneyBasics - Money advice site, including debt and savings advice and budget and mortgage calculators.
  • Oftel - Consumer Information - Advice on dealing with telephone companies and telephone services. Also features details of consumer research initiatives.
  • Energy Efficiency - Advice on energy efficiency from the Energy Saving Trust, an independent, government-funded body. Includes tips and information and details of grants and offers available.
  • Which? Online - Which? offers selections from its various magazines; some content only accessible to registered subscribers.

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